Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer FREE DELIVERY for all orders from our online shop and from AMAZON Marketplace

Which payment methods are accepted in the Online Shop?

We currently only take payments via paypal.

How long will delivery take?

ONLY FOR UK CUSTOMERS:

We always aim to ship via first class mail, so depending on where you are and time you ordered, you can expect delivery to be from next day to 2 days with the exception of the following:

If order is received on a Friday, Saturday, Sunday or Bank Holiday, orders will be processed the next working day and delivery is estimated the next day to 2 days from shipment date.

For more specific details, you can email millie@milliemats.com

How secure is shopping in the Online Shop? Is my data protected?

We do not use our own server in processing payments.  We use Paypal secure payment processing to complete all online transactions.

Send us an email




We will get back to you within 24 to 48 hours.